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ING Bank Reaches Agreement

U.S. Department of the Treasury

ING Bank announced today that it has entered into a Settlement Agreement with U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC) and Deferred Prosecution Agreements with the Department of Justice, the United States Attorney’s Office for the District of Columbia and the District Attorney of the County of New York (together the “U.S. Authorities”) in relation to the investigation by those agencies into compliance with U.S. economic sanctions and U.S. dollar payment practices until 2007.         

Under the terms of the Deferred Prosecution Agreements, no further action will be taken against ING Bank if it meets the conditions set forth in the agreements. As part of the settlement, ING Bank has agreed to pay a total penalty of USD 619 million. As announced on 9 May 2012, ING Bank took a provision in the first quarter of 2012 to cover this issue.

ING Bank previously disclosed in its annual reports and other public filings that it was in discussions with authorities concerning compliance with OFAC requirements in relation to transactions executed by Commercial Banking. Since 2006, prior to receiving inquiries from the U.S. Authorities, ING initiated two extensive internal investigations. Much of the findings, which were voluntarily disclosed to OFAC, focused on conduct relating to transactions associated with ING Bank’s Cuban operations, as well as business with counterparties in other OFAC sanctioned countries. The discussions with authorities on these issues did not involve ING’s Insurance and Investment Management operations, nor Retail Banking or ING Direct.

ING Bank has cooperated closely and constructively with regulators and other authorities throughout this process. The U.S. Authorities have recognized ING’s substantial cooperation in the resolution and ING’s efforts and commitment to continuously enhance compliance within the organisation.

“The violations that took place until 2007 are serious and unacceptable. The facts as compiled in the statement of the Department of Justice describe a very different ING than the company we’re all working so hard for today,” said Jan Hommen, CEO of ING Group. “Since starting the investigations in 2006, ING Bank has taken decisive actions to strengthen compliance throughout the organisation and heighten employee awareness of compliance risks. This continues to be a key priority in the interests of our customers, employees and other stakeholders, and serves to ensure we remain abreast of compliance risks in an increasingly complex financial services industry.”

ING Bank is fully committed to conducting its business with the highest levels of integrity, which includes strict compliance with all applicable laws, regulations and standards in each of the markets and jurisdictions in which it operates. ING Bank has taken various steps to strengthen global compliance risk management. The Bank:

Voluntarily terminated relationships with sanctioned banks and entities, including closing its representative office in Cuba in 2007 and liquidating the Netherlands Caribbean Bank, which was concluded in 2009.

Created a central team focused on preventing and detecting money laundering and terrorist financing and related policies and procedures.

Implemented enhanced compliance and risk management procedures on a global basis to improve the Compliance function and increased the number of compliance staff, which now has in excess of 400 full time ING employees dedicated to Compliance across our worldwide operations.

Enhanced its global compliance training programme as part of ING’s continuing focus on building a compliance-based culture.

Amended key policies and guidelines and the international rollout of several programmes for education, awareness and monitoring of sanctions and compliance issues.

All enhancements that have been implemented in the past years are designed to meet or exceed current rules and regulations of law enforcement agencies and are aimed at preventing practices of this type from occurring in the future.